Shipping policy

Last Updated: October 12, 2026

At Siyaani, we believe that every beautiful outfit deserves to reach you with the same care and attention that goes into creating it.

We are committed to delivering your orders safely and efficiently, ensuring a smooth and reliable shopping experience from the moment you place your order until it reaches your doorstep.

1. Order Processing Time

All orders are carefully reviewed, packed, and prepared for dispatch.

Standard Orders: Orders are generally processed within 2-3 business days after confirmation.
Customized or Made-to-Order Products: Processing times may vary depending on the product and its requirements.
Weekends and Public Holidays: Orders placed on these days may be processed on the next working day.

Once your order has been dispatched, you will receive a shipping confirmation with the relevant tracking information, where available.

2. Shipping and Delivery Time

We aim to ensure timely delivery of your Siyaani purchases.

Domestic Shipping (India)

Estimated delivery time: 4-6 business days after dispatch, depending on your location and courier partner.

Delivery to remote locations may take longer.

International Shipping

International shipping availability, charges, and delivery timelines will be communicated at checkout or upon inquiry, where this service is offered.

Please note that delivery timelines are estimates and may vary due to operational or external circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Domestic Orders: We offer free domestic shipping for all prepaid orders.
International Orders: Shipping charges, if international delivery is available, will depend on the delivery destination and applicable courier rates.

Any promotional shipping offers will be subject to the terms and conditions mentioned at the time of purchase.

4. Cash on Delivery (COD)

Cash on Delivery is available for eligible orders and serviceable delivery locations.

COD availability may depend on the delivery PIN code, order value, product eligibility, and courier partner availability.

Where COD is offered, any applicable charges will be displayed during checkout.

Customers are requested to provide accurate contact and delivery information to ensure successful delivery.

5. Order Tracking

Once your order has been shipped, tracking information will be shared through the contact details provided during checkout, where supported by our delivery partners.

You can use the tracking details to monitor your shipment's progress and estimated delivery.

If you experience any difficulty tracking your order, please contact our customer support team.

6. Packaging

At Siyaani, we take care to ensure that every order is packed securely.

Our clothing collections, including kurti sets, Anarkali suits, festive ensembles, and other apparel, are packaged appropriately to help protect the products during transportation.

We aim to deliver your order in excellent condition, ready for you to enjoy.

7. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our reasonable control, including:

Unexpected weather conditions or natural events.
Courier or logistics disruptions.
Public holidays and high-volume festive periods.
Incorrect or incomplete delivery addresses.
Delays affecting remote or less accessible locations.

In the event of a significant delay, we will make reasonable efforts to assist you with tracking your order and resolving delivery-related concerns.

8. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

Please ensure that your name, contact number, address, and PIN code are entered correctly.

If you notice an error in your shipping details, contact our support team as soon as possible.

Address modifications may be possible before dispatch but cannot be guaranteed once an order has been handed over to the courier partner.

9. Failed Delivery Attempts

If a delivery attempt is unsuccessful because the customer is unavailable or the shipping information is incomplete, the courier partner may attempt redelivery according to its operating procedures.

If an order is returned to us due to repeated failed delivery attempts, our support team will assist with the available next steps.

Any applicable reshipping charges will be communicated before a new dispatch is arranged.

10. Damaged or Missing Items

Your satisfaction is important to us.

If your order arrives damaged, contains an incorrect product, or has missing items, please contact us as soon as possible after delivery.

When reporting an issue, kindly provide:

Your order number.
A brief description of the issue.
Clear photographs of the product and packaging, where relevant.

Our team will review your concern and guide you through the applicable resolution process in accordance with our return and refund policies and applicable consumer protection laws.

11. Returns and Exchanges

Shipping-related concerns involving returns, exchanges, and refunds are handled in accordance with Siyaani's applicable return and refund policy.

For information regarding product eligibility, return procedures, exchange requests, and refund timelines, please refer to the Returns & Refund Policy available on our website.

12. Contact Us

If you have any questions about shipping, delivery, or your order status, please contact us.

Brand: Siyaani

Website: https://siyaani.in/

Customer Support Email: siyaani.business@gmail.com

Customer Support Number: +91 70495 84040

Our customer support team will assist you with your shipping-related inquiries.